Every Module

Seven Systems.
One Platform.
Zero Manual Work.

Each module targets a specific revenue leak and runs automatically once it's configured to your practice.

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Sophia AI Lead Recovery Missed Calls Reviews Reactivation Memberships Revenue Tracking
Module 01

Sophia
AI Front Desk

Sophia answers every call you miss, qualifies the lead, and either books the appointment or sends a booking link via SMS — 24 hours a day, 7 days a week.

→Every missed call gets answered immediately
→Leads qualified without front desk involvement
→Appointments booked or follow-up triggered automatically
→Sounds like a trained coordinator, not a robot
Hear Her Voice · Powered by ElevenLabs
S
Sophia
Warm · Polished
E
Emma
Bright · Friendly
Every practice picks the voice that fits its brand — same engine Sophia uses on live calls.
Sophia AI · Live
24/7
Every call answered. Every lead captured. No voicemail. No missed opportunity.
0
Missed calls dropped
~90s
Avg. response time
24/7
Hours of coverage
SMS
Booking link delivery
Module 02

Lead Recovery
System

Every new lead that doesn't book immediately enters a 5-touch SMS and email follow-up sequence. It runs automatically until they book or opt out.

→5-touch sequence starts the moment a lead comes in
→SMS + email — whichever channel they respond to
→Sequence stops automatically when they book
→No manual follow-up required from your team
Lead Recovery · Sequence
5×
Five touches across SMS and email before a lead is marked inactive. Most book by touch two.
5
Follow-up touches
Auto
Stops on booking
SMS
+ Email delivery
0
Manual steps
Module 03

Missed Call
Automation

Every missed call triggers an instant SMS: "We just missed your call — here's a link to book online." No-shows get a same-day rebooking text automatically.

→Instant SMS sent on every missed call
→Booking link included in every message
→No-shows get a same-day rebooking prompt
→Revenue that would have walked out — recovered
Missed Call · Recovery
<60s
Time from missed call to SMS with booking link in the client's hands.
<60s
Response time
Link
Direct booking URL
Same
Day no-show recovery
Auto
No staff action needed
Module 04

Review Generation
Engine

A timed SMS goes to every client after their appointment, asking for a Google review at peak satisfaction. Reviews grow passively without your staff doing anything.

→Timed post-appointment SMS to every client
→Sends at peak satisfaction — 30 min to 2 hrs post-visit
→Suppressed for clients who had an issue
→Google review count grows every week automatically
Reviews · Passive Growth
★★★★★
Reviews accumulate automatically. Your staff never has to ask, remind, or follow up.
Auto
Post-visit trigger
Smart
Issue suppression
Google
Direct review link
0
Staff reminders needed
Module 05

Client Reactivation
Campaigns

Clients who haven't been in for 90, 120, or 180 days receive a personalized reactivation sequence based on their last service. Dormant revenue — recovered automatically every month.

→90, 120, 180-day segments — all automated
→Personalized to each client's last service
→Runs on a rolling basis — no manual list pulls
→Dormant clients come back without outreach from your team
Reactivation · Rolling
90d
Clients who haven't been in for 90+ days are automatically entered into a personalized win-back sequence.
3
Dormancy segments
Personal
Per-client messaging
Rolling
Runs every month
0
Manual list work
Module 06

Membership Growth
Dashboard

Shows which clients are membership candidates based on visit history. Auto-sends the membership pitch at the right moment — when they're most likely to say yes.

→Identifies membership candidates from visit patterns
→Pitch sent at peak moment in client journey
→Membership conversion tracked in real time
→Your highest-margin revenue grows without manual selling
Memberships · Auto-Convert
MRR
Recurring membership revenue identified, pitched, and tracked — automatically.
Auto
Candidate identification
Smart
Pitch timing
Live
Conversion tracking
MRR
Recurring revenue view
Module 07

Revenue Tracking
By Service

One dashboard shows revenue by service, provider, and day of week. Owners stop guessing which services drive growth and start making scheduling decisions from real data.

→Revenue broken down by service, provider, day
→Identifies your highest and lowest performing slots
→No spreadsheets — one live dashboard
→Data-backed scheduling decisions from day one
Revenue · Live Dashboard
$→
See exactly which services, providers, and days generate the most revenue. No guessing.
By
Service breakdown
By
Provider breakdown
Live
Real-time data
0
Spreadsheets needed
The Difference

Before And After
MedSpaOS

Specifically. In your practice. Starting the week you go live.

Without MedSpaOS
  • Missed calls go to voicemail and stay there
  • New leads get followed up when someone remembers
  • No-shows sit empty with no recovery attempt
  • Past clients are never reached out to
  • Google reviews accumulate whenever someone thinks to ask
  • Memberships are pitched manually — or not at all
  • Revenue data lives in spreadsheets or booking software silos
With MedSpaOS
  • Every missed call gets an instant booking SMS
  • Every lead enters a 5-touch automated sequence
  • No-shows get a same-day rebooking text
  • 90+ day dormant clients get a personalized win-back
  • Google reviews grow automatically after every visit
  • Membership candidates are identified and pitched automatically
  • One dashboard shows revenue by service, provider, and day
See It Live

Book A Demo.
See Every Module
On Your Practice.

30 minutes. Live walkthrough. We show you the full system configured to your specific setup.

Book A Demo → See Pricing